Privacy Policy

1. Introduction

Welcome to Tournaments.com ("we", "us", "our", or "the Platform"). We are committed to protecting your privacy and ensuring you have a positive experience on our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

By using Tournaments.com, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide to us when you:

• Create an account: Username, email address, password (hashed), and profile information
• Update your profile: Name, location, preferences, and other profile details
• Contact us: Name, email address, and message content
• Subscribe to newsletters: Email address and communication preferences
• Participate in features: Comments, reviews, ratings, and other user-generated content

2.2 Automatically Collected Information

When you visit our Platform, we automatically collect certain information about your device and browsing behavior:

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages visited, time spent on pages, click patterns, search queries
• Location Data: General geographic location based on IP address (country/city level)
• Cookies and Tracking Technologies: See our Cookie Policy section below

2.3 Information from Third Parties

We may receive information about you from third-party services:

• Social Media Platforms: If you connect your social media accounts
• Analytics Providers: Aggregated usage statistics and insights
• Payment Processors: Transaction information (if applicable)
• Tournament Platforms: Public tournament information and results

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide, maintain, and improve our Platform and services
• Account Management: To create and manage your account, authenticate users, and process requests
• Personalization: To customize your experience, show relevant content, and remember your preferences
• Communication: To send you updates, newsletters, notifications, and respond to inquiries
• Analytics: To understand how users interact with our Platform and improve user experience
• Security: To detect, prevent, and address security issues, fraud, and abuse
• Legal Compliance: To comply with legal obligations and enforce our Terms and Conditions
• Marketing: To send promotional communications (with your consent) and measure campaign effectiveness
• Research: To conduct research and analysis to improve our services

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We may share information with third-party service providers who perform services on our behalf, such as:

• Hosting and cloud storage providers
• Analytics and data processing services
• Email and communication services
• Payment processors (if applicable)
• Customer support tools

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.2 Legal Requirements

We may disclose your information if required by law or in response to:

• Court orders, subpoenas, or legal processes
• Government requests or regulatory requirements
• Enforcement of our Terms and Conditions
• Protection of our rights, property, or safety
• Prevention of fraud or security threats

4.3 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change in ownership.

4.4 Public Information

Information you choose to make public on your profile or in public comments, reviews, or posts will be visible to other users and may be indexed by search engines.

5. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect and store information about your interactions with our Platform.

5.1 Types of Cookies

• Essential Cookies: Required for the Platform to function properly (e.g., authentication, security)
• Performance Cookies: Help us understand how visitors use our Platform (e.g., analytics)
• Functional Cookies: Remember your preferences and settings (e.g., theme, language)
• Advertising Cookies: Used to deliver relevant advertisements and measure campaign effectiveness

5.2 Cookie Management

You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our Platform.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit (SSL/TLS)
• Secure password hashing and storage
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Secure hosting infrastructure

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

7.1 Access and Portability

You have the right to access and receive a copy of your personal information in a structured, machine-readable format.

7.2 Correction and Update

You can update or correct your personal information through your account settings or by contacting us.

7.3 Deletion

You can request deletion of your personal information. We will delete your information unless we have a legitimate reason to retain it (e.g., legal obligations).

7.4 Opt-Out

You can opt-out of marketing communications by:

• Clicking the unsubscribe link in marketing emails
• Adjusting your communication preferences in account settings
• Contacting us directly

7.5 Cookie Preferences

You can manage cookie preferences through your browser settings or our cookie consent banner (where available).

7.6 Exercising Your Rights

To exercise any of these rights, please contact us at privacy@tournaments.com. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

8. Children's Privacy

Our Platform is not intended for children under the age of 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal information from children under 13.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected information from a child under 13, we will take steps to delete that information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country.

By using our Platform, you consent to the transfer of your information to these countries. We take appropriate safeguards to ensure your information receives adequate protection in accordance with this Privacy Policy.

10. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain security and prevent fraud

When we no longer need your information, we will securely delete or anonymize it, except where we are required to retain it for legal purposes.

11. Third-Party Links

Our Platform contains links to third-party websites, services, and tournament platforms. This Privacy Policy does not apply to third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

We are not responsible for the privacy practices or content of third-party websites.

12. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, and disclosed
• Right to delete personal information (subject to exceptions)
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us at privacy@tournaments.com.

13. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

• Right of access to your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent (where processing is based on consent)

You also have the right to lodge a complaint with your local data protection authority.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:

• Posting the updated policy on this page
• Updating the "Last updated" date
• Sending an email notification (for significant changes)
• Displaying a notice on our Platform

Your continued use of the Platform after changes become effective constitutes acceptance of the updated Privacy Policy.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: